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The IVR Voice Blog
Resources From Allison Smith
Your Callers Are Hanging Up. Find Out Why.
I record IVR prompts for a vast variety of industries. One day, it’s the phone tree for a sandwich shop in Saudi...
June 18, 2025
What Type of Voice Do You Respond To?
Your choice about your voice automation says a lot about you.
June 18, 2025
Warning! (Voicing Serious Stuff, Seriously.)
I’ve had an on-going project that I’ve voiced for close to 20 years: auto-dial messages that call registered sex...
June 18, 2025
Things I Hate Voicing
Don’t get me wrong; I love all my clients, and I love voicing everything – no job is too big or small. And there is...
June 18, 2025
The Worst Things You Can Put in Your IVR
I almost couldn’t believe it when it read it out loud in my booth.
June 18, 2025
The Real Price of a Neglected IVR
Not maintaining your prompts on a regular basis could mean actual losses for your company.
June 18, 2025
Mental Health IVRs
I have long been an advocate of writing strong, concise, fast-moving IVRs; with the caller’s patience and time...
June 18, 2025
Meet Your Caller’s Expectations
As you design your company’s IVR, ask yourself some soul-searching questions...
June 18, 2025
Is Your IVR Empathetic?
Implementing IVRs for specific industries is a task of finesse.
June 18, 2025
Does Your IVR Flatter Your Company?
Ways in which your IVR can create an unflattering image of your company and ways to prevent it
June 18, 2025
