IVR Voice Over Services
virtually any voice application you can think of – Allison has done it
What is IVR
IVR is an automated system used in telephone communication that enables interaction between humans and computers using voice or keypad inputs. It allows callers to access information and services, such as account balances or order status, and can route calls to the appropriate agent or department. IVR technology is useful for improving customer service, reducing costs, and providing 24/7 access to support.
Learn The Basics of IVR
Setting up an effective IVR system is crucial for enhancing the customer experience and improving business operations. To do so, it's important to design the IVR with the customer in mind, Learn about what matters most when setting up your IVR. As Allison Smith show's you set by step what's important.
Experience Where It Matters
Allison’s wheelhouse and core competency is the voicing of IVR, (Interactive Voice Response) AI, and other automation prompts. However, she offers multiple other services to enhance your platform.
IVR Evaluation. Allison can assess and evaluate your current IVR and recommend changes, modifications, and improvements to the verbiage and the flow of your IVR.
Writing. Stuck on what to write in your IVR script? Allison offers a writing service, designing world-class, seamless IVR scripting for your system.
On Hold Production. Allison can write, voice, and mix a professional and engaging on-hold system, using royalty-free music. Discounts are available for multiple changes per year.
Presentations. Allison is an in-demand speaker at multiple technology/telephony conferences on the topic of IVR Best Practices, ways to improve the caller experience, and techniques to make AI voicing more human and personable. Any of her presentations are available to be presented live, or via webinar. She is also a frequent blogger on numerous technology sites, and any of her content is available for content on your website or social media platforms as whitepapers.
Vocal Coaching. Allison has branched into vocal coaching, advising and directing anyone interested in being a more effective public speaker, podcaster, or presenter. With techniques to circumvent upspeak, vocal fry, and vocal tics, Allison can assist in streamlining your speech for any situation.
Here’s highlights of Allison’s voiceover experience, professional female voice over talent who has worked with a vast international clientele. Here's just a taste of Allison Smith’s expansive clientele listing
- Allison’s IVR prompts can currently be heard on platforms for Cisco, Vonage, Sprint, Verizon, Bell Canada, Hawaiian Telcom, FreeSWITCH, and the fastest-growing telephony platform in the world: the Asterisk Open-Source PBX
- The “Allison Voice” is the top-selling Text To Speech utility for Cepstral – one of the world’s top Speech Utility Engines
- Some of Allison’s Independent clients include: Samsung, PetSmart, KitchenAid, NASA, 3M, State Farm, Royal Caribbean, Marriott Hotels, Halliburton and Toyota, among many others
- Has voiced product monograph information for Pfizer, Merck, and Eli Lilly's Pharmaceutical’s Customer Information Lines, as well as automated patient follow-up calls
- Currently voicing automated store location address system and store updates for all 900+ PetSmart Stores
- Selected as the new IVR voice for Allison is the voice of US Foot and Ankle Clinics, in orthopedic offices across the US, Choice Healthcare, the biggest network of podiatric dentistry in the US, and the voice of the St. Francis Heath System.
- Allison is also a much-sought after speaker on the issue of IVR prompts and ways to improve them
In addition to voicing and engineering IVR prompts, Allison can also work with you to help develop and write your script, consult and advise on your existing phone system, and recommend changes in order to make it streamlined and to flow as smoothly as possible.
Listen to some voice over demos, learn more about her voice over rates or contact Allison today.
If you require Allison’s assistance in the pre-production of IVR prompts, send Allison a note to allison@theivrvoice.com and she’ll be happy to bundle a consulting/recording rate for your project.
Allison also offers partnership arrangements for re-sellers of Asterisk and other phone systems. Talk to Allison today about ways to offer her prompts to your customers.
