The IVR Voice


Allison Smith is an internationally recognized professional voice talent, specializing in telephone voice recordings. She is a female voice over artist with professional experience and offers services which include recording:

Chances are, you’ve already heard Allison Smith.

If you’ve ever entered your pin number into your telephone banking account,  you’ve probably heard the voice of Allison Smith guiding you through the call. If you’ve participated in a telephone survey, most likely it was Allison’s voice that encouraged you to rate your satisfaction. Ever signed onto a conference call, listened to the public airwaves, took an online training module, or received an automated phone reminder for an upcoming medical or dental appointment? You’ve probably heard Allison. She’s even been that voice that reminds you to take your ticket at the parking garage.

IVR — or “Interactive Voice Response” — is the term which applies to any time you dial a company and get an automated voice that sorts your call to various departments. There’s a very good likelihood that the warm, friendly voice you encounter when using these systems — no matter where you call — will be that of female voice over talent Allison Smith.

One of most prevalent and widespread telephone voices working today, Allison has the soothing, friendly and familiar sound that you’re looking for. Notable for her work voicing Asterisk voice prompts for the Asterisk open-source PBX, Allison has voiced countless other platforms for major telcos and private companies alike.

So listen to her voice samples, learn about her voice talent rates and follow Allison on Google+ and on Twitter  and Facebook .

Recent News

Upcoming Speaking Engagements


Astricon approaches rapidly — Oct 22-24 at the fabulous Red Rock Resort, Las Vegas Nevada, and Allison will be taking part in two must-see presentations! On Oct 23rd, Allison will be launching her new presentation: “The New Rules of IVR” — forget everything you’ve been told about painstakingly drawing up a complicated IVR schematic; ditch the golden rule about how many options you need to provide, and please — stop telling the caller how valuable their time is while they’re wasting it on hold. Allison will call a halt to all the hackneyed, outdated rules of designing a phone system — and provide real-life, tangible examples of ways to make your phone system effortless and easy to navigate.

Then, Allison is proud to join Ben Klang of MojoLingo ( for an engaging presentation called: “Using Asterisk to Create ‘HER'” — ways in which Asterisk could be used to create an intuitive and responsive personal assistant….with real-time live demos from Allison. Could Allison be the next Siri or Cortana…? Stay tuned!

Cepstral Allison TTS Voice Re-Tooled

Cepstral — one of the world’s best producers of Text To Speech Utilities — has had great success with the version built on Allison Smith’s voice — and it’s about to be even better. Cepstral recently had Allison record over 600+ new phrases to be added to the already rich compendium of sounds in the Allison Voice — with the addition of new phrases, the utility will be even more fluid, lifelike, and seamless. Occasionally, adding to an already established speech engine can be a challenge — Cepstral is happy to report that the new files integrate very well with the existing prompts, making the Allison TTS Voice one of the most robust in their collection. Check it out at