The Basics of VoIP

When I first started voicing the prompts for Asterisk, I must confess to having absolutely no knowledge about VoIP whatsoever. I only knew that VoIP (Voice over Internet Protocol) — of which Asterisk was a shining example — is a technology which enables voice communications over IP networks, such as the internet or other packet-switched networks, rather than […]

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I’m (Apparently) Too Sexy for This IVR

A few years ago, I voiced an interesting project for Kodak: a self-serve photo development kiosk where photographers could process their own film by simply walking up to a kiosk, installing their film, and controlling the processing of their photos in a very turnkey way. I was actually hired by a sound studio in Australia […]

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It’s Broke — And We Ain’t Fixin’ It

The link to a New York Times article was sent to me a couple of weeks ago by a client of mine — uReach Technologies, out of Holmdel, NJ (www.ureachtech.com) — they supply voice mail service to many telephony companies, among many others, Verizon. They’ve hired me for years to voice not only platforms for […]

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Why Can’t I Sound Like a Human?

Any voice talent reading this post will probably agree with me: there is no other more commonly heard direction — either from engineers directing a voice-over session or the clients and ad agency writers looking up from the cheese platter and offering their suggestions on how the spot should be read — than the following: […]

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Why Should I Hire Professional Voice Talent for My Telephone System?

Your telephone system is one of your biggest marketing tools and if a big chunk of your sales takes place over the phone, it is especially important. Most of your customers prefer to communicate with you by phone because it allows quick, easy and direct access to the information they need. But time constraints often […]

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