Why You Should ‘Terminate’ Your Robotic IVR System And Adopt a Natural Voice

Sure, in our free time watching movies and television many of us find the concept of robots hugely entertaining. However, back in the real world, trying to negotiate important business with a robot over the phone can be much less so. Nearly half of all customer service is handled on the phone today, and many […]

Keep reading

Make Your Common Voice Prompts More Extraordinary

Voice Prompt Tips & Tricks Most of us are quite used to interacting with pre-recorded voice prompts to help guide us to our desired virtual destination or complete daily transactions over the phone. If we are lucky, whatever business we are conducting is swift, and we barely even notice that we have just been automatically […]

Keep reading

Human Factors in Announcing

Without a doubt, being ill — even with something as routine as the common cold or a basic case of the flu — is a serious setback in productivity and makes even the simplest tasks difficult. Feeling the pressures of work and the need to keep soldiering forward despite feeling miserable is common to almost […]

Keep reading

The Voice of Big Pharma

You’ve probably seen the magazine ads and television commercials, advertising various medications available to the consumer — they have been on the rise since the FDA relaxed the guidelines for direct-to-consumer advertising of drugs in 2005. In fact, an estimated $700 million dollars was spent in 1997 on promoting drugs to the public — the […]

Keep reading

That Was So….Ten Years Ago……

There are “trends” in voiceover — whether you’re talking about the style of announcer you currently hear when listening to a TV ad campaign; a type of telephone voice  or even the kind of approach you might hear in a DJ either on FM or AM radio — the “mood” or “feel” created by a voice is an important stylistic element to […]

Keep reading