IVR Questions: 4 Questions to Ask When Choosing an IVR Voice Talent

Four Questions To Ask Any IVR Voice Talent Before Hiring Them So you are ready to hire stellar IVR voice talent to give your business that extra air of professionalism it needs when your next client or business partner calls you. Great! However, while this is an exciting step, it is important you find the […]

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Keys To Success in the World of Medical Voice Over Talent

Getting Familiar with Medical Voice Narration Medical narration work can range from doctor tutorials and pharmaceutical promotional media to medical school training videos and beyond. But being a professional medical voice talent and delivering that critical information for physicians, patients, and others involved in the health care industry is certainly a challenge that not all […]

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IVR Flow Charts: A Necessary Evil To Ensure Your System Is Effective

Whether you are configuring your IVR to handle massive call volume for a large number of departments, or a small business just looking to have a more polished image for callers, IVR flow charts will help enormously. We use Interactive voice response (IVR) systems so often in our daily lives that at times, we may […]

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Becoming A Voice Messaging System Champ

Aren’t we all glad that busy signals are mostly a thing of the past in today’s business world? Voice messaging systems have become one of the most convenient and valuable tools in exchanging information when you consider: About 75 percent of all business calls aren’t completed on the first try. Nearly 75 percent of all […]

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Why You Should ‘Terminate’ Your Robotic IVR System And Adopt a Natural Voice

Sure, in our free time watching movies and television many of us find the concept of robots hugely entertaining. However, back in the real world, trying to negotiate important business with a robot over the phone can be much less so. Nearly half of all customer service is handled on the phone today, and many […]

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