THE MISSING PIECE IN THE RE-SELLER PARADIGM

You sold a system, and your customer is excited about getting it up and running. All pre-planning of the call flow is done; lines have been configured and extensions assigned. Just before the system is prepped to go live, the realization hits both you and your client at the same time: Someone’s going to have […]

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Voice Talent Online: How To Find & Connect with the Best Voice Talent

Great Ways To Hire Voice Talent Online If your business has a project that requires voice talent, it’s important that you get the right person to help communicate your message. On the one hand, just hiring the first professional name that is referred to you can be a hit-or-miss proposition, so you’ll want to do […]

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Keys To Success in the World of Medical Voice Over Talent

Getting Familiar with Medical Voice Narration Medical narration work can range from doctor tutorials and pharmaceutical promotional media to medical school training videos and beyond. But being a professional medical voice talent and delivering that critical information for physicians, patients, and others involved in the health care industry is certainly a challenge that not all […]

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IVR Flow Charts: A Necessary Evil To Ensure Your System Is Effective

Whether you are configuring your IVR to handle massive call volume for a large number of departments, or a small business just looking to have a more polished image for callers, IVR flow charts will help enormously. We use Interactive voice response (IVR) systems so often in our daily lives that at times, we may […]

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IVR Experience: How to Provide the Best IVR Experience for Your Customers

If you are thinking of setting up an interactive voice response (IVR) system or have just recently set one up, you are probably considering how to improve the way your business can better connect to its most valuable asset – its customers. When setup correctly, an IVR system can improve how your all-important clients connect […]

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