Your Call WILL Be Recorded…

Imagine retrieving your mail from your letterbox and noticing that all envelopes have been ripped open, and sloppily re-sealed with a sticker reading: “This mail has been opened and inspected for quality control and training purposes”. Imagine even more bizarrely: not even caring about that and even accepting this as a normal function of doing […]

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Astricon 2014 is Almost Here!

In the dozen or so years that I’ve been voicing the prompts for Asterisk (the world’s fastest-growing telephony platform), I’ve gone from worrying that nobody would know who I was at the first Astricon (turns out I had nothing to worry about) to present day — where I anticipate and look forward to the approach […]

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Absenteeism, Debt, and Other Not-So-Friendly Products I Represent…

I could very well be the voice that parents most dread. What was — at one time — the job of school receptionists¬†is now automated (as are a lot of tasks which used to be human chores); I was hired to voice an automated system which automatically dials all parents and guardians of kids who […]

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Why Can’t I Sound Like a Human?

Any voice talent reading this post will probably agree with me: there is no other more commonly heard direction — either from engineers directing a voice-over session or the clients and ad agency writers looking up from the cheese platter and offering their suggestions on how the spot should be read — than the following: […]

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“You Are *Not* The Next Caller in Line…”

While recording the “serious” Asterisk prompts for Digium one day a couple of years ago, I got creative and threw in a “joke” prompt which had been brewing in my mind for awhile: what would happen if — while patiently waiting to talk to someone in a company — they truly *did* forget that you […]

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