Adventures in GPS

I wrote a blog not that long ago about my first experience with a GPS voice while trying to make it to Astricon one year, which was held in idyllic — but remote — Carefree, Arizona. My mind was too focused on the memo I was writing in my head (“must get voice-over demo to Garmin ASAP!”) to really pay […]

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“At The Tone, The Time Is…”

There were early signs — from a young age — that I was going to be a voice-over geek. When most kids were lip-synching into a hairbrush to songs in their bedroom, I, too, was using my brush as a mic — to practice long-form documentary narration. As the closing credits for episodes of The Electric Company […]

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Top 10 IVR Mistakes

I have a few years under my belt voicing telephony platforms, and I can tell you that there are some universal mistakes that I see on a consistent basis that deviate from IVR best practices — and most make sense if you simply think back to the last frustrating IVR you found yourself trying to navigate. So […]

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The Basics of VoIP

When I first started voicing the prompts for Asterisk, I must confess to having absolutely no knowledge about VoIP whatsoever. I only knew that VoIP (Voice over Internet Protocol) — of which Asterisk was a shining example — is a technology which enables voice communications over IP networks, such as the internet or other packet-switched networks, rather than […]

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Asterisk 101

For those readers of this blog who are *not* involved with the installation, developing, coding, or general hobbying it up with Asterisk (the legendary Open-Source PBX and the fastest-growing telephony platform in the world today) — your eyes may glaze over while reading this particular blog post. It’s a long-overdue primer which will discuss the properties, […]

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