IVR Basis: What Is an IVR System? How Does It Work?

If you’re growing your business and heard from someone that an IVR system can help, you might be wondering “What is an IVR system?” So here’s a quick overview of how IVR systems work and how they can benefit your business. An interactive voice response (IVR) system is an automated communication technology. This system gives […]

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Professional Voice Talent: 3 Ways to Separate the Pros from the Imposters

3 Ways To Identify Top Professional Voice Talent From Voice Over Imposters If you’re trying to sort out the top professional voice talent from the many voiceover imposters, there are a couple of things you should be on the lookout for. What are they? Here are my top three ways to separate the voice over […]

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IVR Questions: 4 Questions to Ask When Choosing an IVR Voice Talent

Four Questions To Ask Any IVR Voice Talent Before Hiring Them So you are ready to hire stellar IVR voice talent to give your business that extra air of professionalism it needs when your next client or business partner calls you. Great! However, while this is an exciting step, it is important you find the […]

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THE MISSING PIECE IN THE RE-SELLER PARADIGM

You sold a system, and your customer is excited about getting it up and running. All pre-planning of the call flow is done; lines have been configured and extensions assigned. Just before the system is prepped to go live, the realization hits both you and your client at the same time: Someone’s going to have […]

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Voice Talent Online: How To Find & Connect with the Best Voice Talent

Great Ways To Hire Voice Talent Online If your business has a project that requires voice talent, it’s important that you get the right person to help communicate your message. On the one hand, just hiring the first professional name that is referred to you can be a hit-or-miss proposition, so you’ll want to do […]

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